Hi.I was a reseller from them.I know that my english is bad.but its not the factor to be a customer.I can express what i need.its there duty to provide me what i want & what i pay for.
1st thing:
It has been a few days since i buy a package from theme.They have updated about the issue in their Facebook Fan page (Willkommen bei Facebook - anmelden, registrieren oder mehr erfahren)
First day : We Are Very Sorry To Report Of Scraton Data Center Dedicated Server Users,Vps Users & Reseller/Shared Hosting Users That, Due To Heavy Snowfall Last Night In Peninsalvya Many of The Electrical Wires & Devices Went Down.We Are Facing Power Crisis In Our Data Center.Technicians Are At Work To Switch To Additional Power Sources.All The Dedicated Servers,Vps,Shared Hosting Accounts Will Come Online Once The Power Outwage Is Sorted Out.
Your Support & Co-Operation Is Very Much Expected As A Valued WeBs-DeN Client.
Here is their latest post:
This Is To Inform All Server No 17,18 & 21 Users That We Will Be Giving Everyone A Free Month Hosting Due To The Recent Downtime Caused Due To Heavy Electrical Loads For Which 3 Machines Have Been Spoiled Because Of Burnt Hardware Components.We Are Trying To Get Back The Datas From The Old Hdd Containers.We Hope There Will Not Be Any Data Losses If They Are Not Hampered.We Will Also Introduce 1 GbPS Network Port For All Three New Servers So That You Will Experience The Ultra Fast Phaze Of Dedicated Hosting.A Thorough Technical Analysis Is Being Performed In Our Data Center Due To Which Some Other Working Servers May Go Down For A While.We Are Really Sorry For The Inconvenience Caused.Please Hold Your Patience Till We Sort Out All The Technical Faults With Our Data Center.
They didnt able to provide any backup data.first time i losses all data of my clients.Then i losses some client because of this.
2nd Thing:
Most of time there server is down & there server is super slow.i cant see there website's for a few days,i check all my TCP & other connection & settings.all things are alright,but even i cant visit any sites from there server.i didn't face this problem with any other websites.Because of late maintain,oneday i lose one of my customer.
3rd thing:
There CEO Aryan XE (doubt about real gender)
is on my fb list.he just always annoying me by advertise there chines 3rd class quality products.he always annoying me by say that "We have master reseller plan,you will able to ......etc etc..upgrade ur plan now,upgrade it,upgrade now at cheapest rate etc etc.where i am fad-up from there cheapest service,they try to upgrade me for more $$.this is one of most worst thing i have ever seen by any hosting company.
4th Things:
they upgrade there servers.they told me that there will not be any downtime due to upgrade.but i saw that all of my site down for 4-5 hours due to upgrade.they can lie very good.
5th thing:
Then comes the nightmare:
They told me to change my dns,because they transfer me to new server to old server & old server will be down after 72 hours.when i try to reach my domain panel,i got some error.then i contact with my domain provider.until they replay me,i try to know something more from webs-den staff. then stephen assist me.i ask him if i am unable to change my dns within 72 hours,is there any problem?[i know very well that there will not be any problem,but i want to hear from them]
then he replay me: Mr. Bd Spice, do you have proper knowledge of hosting..????
And do you understand english properly..???
i say:no .then he say "As because i doubt that you do not have any." i feel that he abuse me,becuase he is aryan xe behind the mask of stephen.then i just try to quit for this chat.then about a few second later i got replay from there wall post on facebook that i got suspended because of abusing.i just totally shocked that he abused me & he say i abused her.becuase of this he permanently suspend me.
How strange.i know that company talk with very softly with customers,because customer's are the god of business..but they want all customer to talk very respectfully & softly with them,if even they talk rudely
1st thing:
It has been a few days since i buy a package from theme.They have updated about the issue in their Facebook Fan page (Willkommen bei Facebook - anmelden, registrieren oder mehr erfahren)
First day : We Are Very Sorry To Report Of Scraton Data Center Dedicated Server Users,Vps Users & Reseller/Shared Hosting Users That, Due To Heavy Snowfall Last Night In Peninsalvya Many of The Electrical Wires & Devices Went Down.We Are Facing Power Crisis In Our Data Center.Technicians Are At Work To Switch To Additional Power Sources.All The Dedicated Servers,Vps,Shared Hosting Accounts Will Come Online Once The Power Outwage Is Sorted Out.
Your Support & Co-Operation Is Very Much Expected As A Valued WeBs-DeN Client.
Here is their latest post:
This Is To Inform All Server No 17,18 & 21 Users That We Will Be Giving Everyone A Free Month Hosting Due To The Recent Downtime Caused Due To Heavy Electrical Loads For Which 3 Machines Have Been Spoiled Because Of Burnt Hardware Components.We Are Trying To Get Back The Datas From The Old Hdd Containers.We Hope There Will Not Be Any Data Losses If They Are Not Hampered.We Will Also Introduce 1 GbPS Network Port For All Three New Servers So That You Will Experience The Ultra Fast Phaze Of Dedicated Hosting.A Thorough Technical Analysis Is Being Performed In Our Data Center Due To Which Some Other Working Servers May Go Down For A While.We Are Really Sorry For The Inconvenience Caused.Please Hold Your Patience Till We Sort Out All The Technical Faults With Our Data Center.
They didnt able to provide any backup data.first time i losses all data of my clients.Then i losses some client because of this.
2nd Thing:
Most of time there server is down & there server is super slow.i cant see there website's for a few days,i check all my TCP & other connection & settings.all things are alright,but even i cant visit any sites from there server.i didn't face this problem with any other websites.Because of late maintain,oneday i lose one of my customer.
3rd thing:
There CEO Aryan XE (doubt about real gender)
is on my fb list.he just always annoying me by advertise there chines 3rd class quality products.he always annoying me by say that "We have master reseller plan,you will able to ......etc etc..upgrade ur plan now,upgrade it,upgrade now at cheapest rate etc etc.where i am fad-up from there cheapest service,they try to upgrade me for more $$.this is one of most worst thing i have ever seen by any hosting company.
4th Things:
they upgrade there servers.they told me that there will not be any downtime due to upgrade.but i saw that all of my site down for 4-5 hours due to upgrade.they can lie very good.
5th thing:
Then comes the nightmare:
They told me to change my dns,because they transfer me to new server to old server & old server will be down after 72 hours.when i try to reach my domain panel,i got some error.then i contact with my domain provider.until they replay me,i try to know something more from webs-den staff. then stephen assist me.i ask him if i am unable to change my dns within 72 hours,is there any problem?[i know very well that there will not be any problem,but i want to hear from them]
then he replay me: Mr. Bd Spice, do you have proper knowledge of hosting..????
And do you understand english properly..???
i say:no .then he say "As because i doubt that you do not have any." i feel that he abuse me,becuase he is aryan xe behind the mask of stephen.then i just try to quit for this chat.then about a few second later i got replay from there wall post on facebook that i got suspended because of abusing.i just totally shocked that he abused me & he say i abused her.becuase of this he permanently suspend me.
How strange.i know that company talk with very softly with customers,because customer's are the god of business..but they want all customer to talk very respectfully & softly with them,if even they talk rudely
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